Acceptance and rejection
A decision on a sent quote can land two ways. Bulido handles both the same way: the quote status flips to Accepted or Rejected and you get a notification.
Path 1: the client clicks the button in the email
The client opens the email you sent. In the message body there are two buttons: Accept and Reject. They're secure, single-use links. The client picks, clicks, and the decision is recorded.
After clicking, the browser opens a short confirmation page:
- "Thank you for accepting the quote." if they accepted.
- "The quote rejection has been recorded." if they rejected.
Each link works once. If the client changes their mind after clicking, they need to contact you. They can't undo it themselves.
Path 2: you flip the status in the dashboard
Often the client confirms outside the app: over the phone, by email, in person. In that case you change the status yourself from the quote view. The status moves in either direction. You can flip Sent to Accepted, or back from Accepted to Sent or Draft if it turns out to be a mistake.
Available statuses: Draft, Sent, Accepted, Rejected, Expired.
What actually happens on a decision
Either way:
- Quote status flips to Accepted or Rejected.
- Notification lands in your email (Bulido sends a message about the client's decision).
- Quote history records the moment: who and when.
- The "unsent changes" banner stays as it was, if you'd been editing the quote earlier. The client's decision doesn't clear your unpublished tweaks.
A project isn't created automatically. An accepted quote stays in the list. You decide when to convert it into a project (see Create a project from an accepted quote).
Downloading the contract (DOCX) is available regardless of quote status — you can generate it for a draft, a sent quote, a rejected one or an expired one. The contract pulls the current client details and scope of work, so after editing a quote just regenerate the file.
What to do after a rejection
A rejected quote doesn't disappear. Common paths from there:
- Edit and resend. See Edit a quote after sending. The old version stays in the history.
- Leave it. A quote with status Rejected stays in the list as a record. You can come back to it a month later if the client changes their mind.
- Undo the status. If the rejection was a mistake (say, the client clicked the wrong button), you can flip the status back to Sent manually.
Last updated May 13, 2026